Clipperhead Barbershop ("Clipperhead", "we", "us") runs this website and app for booking appointments, joining the walk-in list, checking in and earning rewards. This policy explains what we collect and how we use it.
What we collect
- Account details: your name, mobile phone number, email (optional), birthday (optional) and a PIN you choose. We store only a scrambled (hashed) version of your PIN.
- Visit details: appointments, walk-in check-ins, services, your barber, reward points and notes your barber keeps to serve you better.
- Payment card (only if your barber requires one): cards are saved and charged by our payment processor, Stripe. We never see or store your full card number.
- Notifications: if you turn on phone notifications, your browser gives us a notification address for your device.
How we use it
- To book, confirm, remind you of and manage your appointments and place in line.
- To send the text messages and emails you agreed to (see SMS Terms).
- To track your rewards and, if you opted in, send deals and news from the shop and your barber.
- So your barber can see your visit history and preferences.
Text messaging
We do not sell, rent or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing purposes. Your phone number is shared only with the text-message provider that delivers our messages to you (Telnyx) and is used only to send Clipperhead's messages. You can stop texts any time by replying STOP or turning texts off in your profile.
Who else handles your information
We use service providers only to run the app: Netlify (hosting and data storage), Telnyx (text messages), Resend (email) and Stripe (cards and barber payouts). They may use your information only to provide their service to us. We do not sell your personal information.
Your choices
- Turn texts, emails or deals on or off in your profile on the booking page, or reply STOP to any text.
- Ask us to see, correct or delete your information by calling 210-957-2080 or emailing barbershop@clipperhead.com.
Security and retention
We protect your information with encrypted connections and limited staff access. We keep it while your account is active or as needed for our business records, then delete it.
Children
Accounts are for people 13 and older. A parent or guardian can book for a child under their own account.
Changes and contact
We may update this policy and will change the date above when we do. Questions: Clipperhead Barbershop, 903 E. Bitters Rd. STE. 303, San Antonio, TX 78216 · 210-957-2080 · barbershop@clipperhead.com.